| Pink24: 27th Annual International IT Service Management Conference & Exhibition | March 3-6, 2024 | Bellagio, Las Vegas, NV | Pink24 is a flagship event known for its extensive coverage of ITSM topics, including Lean IT, Agile, DevOps, and business relationship management. The conference is a key gathering for IT professionals seeking to explore cutting-edge concepts and practical case studies. The event also offers unparalleled networking opportunities, making it a hub for ITSM experts and newcomers alike. Attendees can expect a mix of keynote speeches, breakout sessions, and interactive workshops aimed at enhancing service management practices. |
| Service Management World 2024 | November 17-21, 2024 | Orlando, FL | Service Management World, hosted by HDI, focuses on the latest trends, frameworks, and solutions in service management. This conference is a crucial venue for professionals looking to deepen their understanding of topics such as customer experience, AI integration, and automation in service management. The event includes a range of sessions from practical workshops to strategic discussions, providing a comprehensive view of where the industry is heading. Participants will have the opportunity to network with peers, share insights, and learn from leading experts in the field. |
| ITSX Summit 2024 | February 27, 2024 | Dynamic Earth, Edinburgh, Scotland | The ITSX Summit is dedicated to exploring the future of IT support and service management. It focuses on how emerging technologies like AI and machine learning are reshaping service delivery. The summit covers critical issues such as service design, customer centricity, and the impact of remote work on service management. With a combination of keynote addresses, panel discussions, and breakout sessions, the ITSX Summit provides a platform for IT leaders and practitioners to discuss challenges and opportunities in a rapidly evolving landscape. |
| Service Desk & IT Support Show (SITS) 2025 | May 14-15, 2025 | ExCeL London, UK | SITS is Europe’s leading ITSM and service desk event, featuring over 200 exhibitors and a diverse range of educational sessions. The show is known for showcasing the latest innovations in ITSM tools and technologies, providing attendees with opportunities to engage directly with vendors and see product demonstrations. The event also includes expert-led seminars that cover a wide array of topics, from service desk best practices to the implementation of new ITSM frameworks. SITS is an essential event for IT professionals looking to stay current with industry developments and enhance their service delivery strategies. |
| SupportWorld Live 2025 | May 18-23, 2025 | Las Vegas, NV | SupportWorld Live is a comprehensive event that covers the entire spectrum of service and support, from frontline analysts to CIOs. The conference offers a deep dive into various aspects of IT service and support, including customer service excellence, leadership, and the integration of new technologies. It provides a unique blend of networking opportunities, practical sessions, and thought-provoking keynotes. Attendees can learn about the latest tools and strategies to improve service delivery and operational efficiency, making it a key event for those looking to advance their careers and organizational performance. |
