Asset Management
What is Asset Management? Asset Management in ITSM is the process of tracking and managing the complete lifecycle of IT assets within an organization. It involves maintaining a comprehensive inventory of hardware, software, and related assets, from acquisition through disposal.
The process includes identifying, recording, and tracking assets, managing their financial aspects, and ensuring compliance with licensing agreements. It also involves monitoring asset performance, planning for upgrades or replacements, and managing the retirement and disposal of assets.
Key components of Asset Management include:
- Asset identification and recording
- Asset tracking and monitoring
- Financial management of assets
- License compliance management
- Asset lifecycle planning
- Asset disposal management
Effective Asset Management contributes to cost optimization, improved compliance with software licenses, better decision-making for IT investments, and reduced risk of service disruptions due to asset failures. It also supports other ITSM processes by providing accurate and up-to-date information about the IT infrastructure.