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Atera

Main Features: Atera is an all-in-one IT management solution that integrates remote monitoring and management (RMM) with ITSM tools. Key features include:

  1. Remote Monitoring and Management (RMM): Monitors and manages IT infrastructure remotely.
  2. Patch Management: Automates the process of patching and updating software.
  3. Ticketing System: Manages IT tickets and service requests.
  4. Network Discovery: Automatically discovers and maps network devices.
  5. Automation: Automates routine IT tasks and workflows.
  6. Asset Management: Tracks and manages IT assets.
  7. Reporting and Analytics: Provides detailed reports and analytics for insights.
  8. Integration: Integrates with various third-party applications and tools.
  9. Mobile Access: Offers mobile apps for IT management on the go.

Target Audience: Atera is ideal for small to mid-sized managed service providers (MSPs) and IT departments looking for a comprehensive and easy-to-use IT management solution. It caters to industries such as healthcare, education, and finance, providing tools to manage IT infrastructure efficiently.

Budget Information: Atera offers a subscription-based pricing model that charges per technician, making it cost-effective for smaller IT teams. Pricing details are available on request, allowing organizations to get a customized quote based on their specific needs.

Distribution: Atera is a cloud-based platform, ensuring easy access, scalability, and regular updates without the need for extensive on-premises infrastructure.

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Short Description
Atera is a comprehensive IT management solution that combines RMM and ITSM tools in a single platform. With its robust feature set and cost-effective pricing, Atera is well-suited for MSPs and IT departments seeking to enhance their IT service delivery an
Description
Atera is a cloud-based platform, ensuring easy access, scalability, and regular updates without the need for extensive on-premises infrastructure.
Support 24/7
Off
Cloud / SaaS
Yes
On-premise
No
Open source
No